Privacy policy
This is an automatic translation of the original texts in Spanish, for any controversy consult in the original language.
In accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR) and LO 3/2018, of 5 December, on the Protection of Personal Data and guarantee of digital rights (LOPDGDD), we inform you about the processing of the personal data you provide us through this Website
Who is responsible for the processing of your personal data?
Social Reason: SOLTECSIS TECHNOLOGICAL SOLUTIONS, S.L.U.
CIF: B54368451
Postal address: C/Carrasca, 7 local 3 (03590) Altea -Alicante -SPAIN.
Phone: 966446046
Contact email: info@soltecsis.com.
For what purpose will we process your personal data?
As a Web User (contact forms/emails sent to the email addresses that appear on the page): Your data will be used to respond to your requests for information, comments or suggestions, through the contact section or the email addresses that appear on our page and maintain communication with the interested party
As a follower in RRSS: The data you have provided to the social network will be used to maintain a mutual follow-up of our accounts and to be able to contact you always through the chosen social network. We will manage communications through them in accordance with the terms and conditions of each social network. The information will always be received through the social network in question and as long as it is a follower of the responsible in it. Each of these social networks has its own terms and conditions and are entities outside of us
As a registered user: The data provided through the registration form will be processed in order to create an account for your registration as an identified user, which will allow you to make purchases/orders on our website remember your information when making future purchases/orders, speed up your purchase process, as well as access the information of your orders and follow their status.
As a customer: Your data will be used to manage the online purchasing process and the accounting and tax obligations of SOLTECSIS.
As a student: Your data will be processed to give you access to the training system and certify the training once completed and to establish the necessary communications during the training process with the trainers
What is the legitimacy for the processing of your personal data?
As a Web User: Request for pre-contractual measures (request for budget or specific information on a product or service) in accordance with Art.6.1 b) GDPR
As a follower in RRSS: Consent of the data subject Art. 6.1.a) GDPR
As a registered user: the processing is necessary for the application at the request of the data subject this of pre-contractual measures in accordance with Art. 6.1 b) GDPR
As a customer: Contractual relationship Art.6.1. b) and compliance with legal obligations in the economic and fiscal field Art. 6.1.c) GDPR
As a student: Contractual relationship Art.6.1 b)
How long will we keep your personal data?
As a Web User: Kept until their purpose is fulfilled and based on the limitation periods of the responsibilities arising from the processing of your personal data
As a follower in RRSS: They will be kept until we revoke the consent given or stop following us or mark I no longer like
As a registered user: Until you notify us of your intention to delete your customer registration.
As a customer: Retained by legal obligation for at least 5 years to meet possible responsibilities arising from the contractual relationship maintained
As a student: For the duration of the course and once it is completed for at least 5 years to attend possible responsibilities arising from the contractual relationship maintained
Will we cede your personal data?
As a Web User: Your personal data will not be transferred except by legal obligation
As a follower in RRSS: Your personal data will not be transferred except by legal obligation
As a registered user: Your personal data will not be transferred except by legal obligation
As a customer: Your personal data will be transferred to banking entities for the collection of billed services or purchases made, as well as to the Tax Administrations to meet the legal obligations in this matter
As a Student: Your personal data will not be transferred except by legal obligation
What rights do you have when you provide us with your personal data?
As a data subject you are assisted by the rights indicated below, but please note that in the case of social networks we access the personal data that appear on your profile as a result of the mutual follow-up made to our Facebook Pinterest or Instagram accounts exclusively, therefore, the exercise of the rights over your personal data we understand that you must make them to the social network itself, despite which we inform you of which are
Right of Access: You have the right to know if your data is being processed and to receive that information in writing through the requested medium.
Right of Rectification: You have the right to request the rectification of your data if it is inaccurate or incomplete.
You have the right to request the deletion of your data, however, you must bear in mind that the right of deletion is limited when there is a legal obligation to retain or block your data.
In certain circumstances, interested parties may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims, the protection of third parties or for reasons of important public interest.
In certain circumstances and for reasons related to your particular situation, you may object to the processing of your data. The controller will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims.
Where the processing of your data is based on consent or is necessary for the performance of a contract or pre-contract and is carried out by automated means, you have the right to the portability of your data, i.e. to be delivered in structured, commonly used and machine-readable format, including to refer them to a new controller.
Any interested party may file a complaint with the competent Control Authority in matters of Data Protection, especially when they have not obtained satisfaction in the exercise of their rights and the way to contact it would be to send a letter to the Spanish Agency for the Protection of Personal Data in C/Jorge Juan nº 6, 28001 Madrid or through its electronic headquarters at www.agpd.es
The models for the request of the exercise of your rights are in the section of Privacy Policies/Rights of our website, you can also request them in writing to the address of the controller and you can even obtain them at the website of the Supervisory Authority at www.agpd.es and must be sent to the postal or electronic address of the controller.