Proxmox Backup Server Subscription
Proxmox Backup Server Subscription
Proxmox Backup Server is a robust open-source backup solution that helps to prevent data loss and ensures rapid and reliable data retrieval.
To help IT professionals and businesses to keep their deployments up-to-date, we have designed an additional service program: the Proxmox Subscription. Subscriptions provide access to the default and most stable package repository, the Proxmox Enterprise Repository, thus delivering reliable software updates and security enhancements, as well as enterprise-grade technical support.
Choose the subscription plan that’s best for you. Our four plans are flexible and scalable to your business needs.
Pick the Right Plan for your Team
PREMIUM
All you'll ever need
- Access to Enterprise repository
- Complete feature-set
- Support via Customer Portal
- Unlimited support tickets
- Response time: 2 hours* within a business day
- Remote support (via SSH)
- Offline subscription key activation
STANDARD
Most popular
- Access to Enterprise repository
- Complete feature-set
- Support via Customer Portal
- 15 support tickets/year
- Response time: 4 hours* within a business day
- Remote support (via SSH)
- Offline subscription key activation
BASIC
For growing businesses
- Access to Enterprise repository
- Complete feature-set
- Support via Customer Portal
- 5 support tickets/year
- Response time: 1 business day
COMMUNITY
Starting out
- Access to Enterprise repository
- Complete feature-set
- Community support
(*) Guaranteed first response time on critical support requests.
The Proxmox Backup Server subscription model is based on the number of servers including unlimited backup storage and unlimited backup-clients.
Subscription period is one year from purchase time.
All prices are net prices. VAT will be added, if applicable.
FAQ
The Proxmox Enterprise Repository is the default, stable, and recommended package repository for the Proxmox solutions. With this repository you can update all important security fixes as soon as they arise. As all packages in this special repository are heavily tested and thus stable, we highly recommend using the Enterprise Repository for any production environment.
The Enterprise Repository is available to all users with an active subscription.
Yes, if you have ordered your subscription in the SOLTECSIS online store, you will receive an invoice by email.
Yes, you will receive a renewal notice 30 days before the end of your subscription period.
The Proxmox Offline Mirror tool can be used to manage subscription keys for air-gapped systems or systems that cannot access the public internet. To use this functionality, you need a subscription key for Proxmox Offline Mirror itself.
If you want to purchase a subscription key for the Proxmox Offline Mirror tool, please contact us.
The support provided by the SOLTECSIS technical support team is available on business days in Spain from 8:00 a.m. to 8:00 p.m. for all Basic, Standard or Premium subscribers; through our support email or technical assistance telephone.